VP, Sales Center - 1-800-GOT-JUNK?
At 1-800-GOT-JUNK?, we recognize the importance of having the right people on our team. That’s why we’re relentless in our pursuit to find great people. We currently have a unique opportunity for a Vice President, Sales Center.
What people say about you:
“I’m a high-energy, results-oriented leader who thrives on challenge. I have successfully led multi-site contact centers in organizations experiencing rapid growth or complex challenges and have built the systems that have allowed them to scale. My multi-channel leadership has improved customer experience and performance because I understand that this is the key to success and that delivering an exceptional, consistent experience is all about people.
People tell me I’m an active listener and a great coach. I have a track record of achieving results through others and I’m proud of the teams I’ve built and developed. I do this by building relationships with people and helping them continuously improve through goal setting and celebration of achievements. I leverage technology to solve customer problems and build the systems, KPIs and metrics to measure our impact.
Culture is at the center of my leadership philosophy. I know what it takes to develop a sales culture of achievement, fun, learning, and growth. I’ve demonstrated my ability to affect others with this enthusiasm and have them become water carriers. I want to be a part of an organization that makes ordinary businesses exceptional.”
A day in the life:
You will champion customer centricity. You will drive efficiencies, impact teams' engagement and development while giving our customers exceptional experiences. You will make data-based decisions to solve customer problems. You will lead the business transformational changes required to provide “Best in Class” customer experience, increase revenue and continuous operational efficiencies to provide a foundation for growth. Working closely with a talented team, you will identify opportunities to optimize forecasting and capacity planning to drive improved service levels.
Your effective coaching style will help you create a culture of constant learning. You will equip people to drive their own development, measure their success and continually strive to improve themselves and advance the business as whole. You will foster an environment of accountability that motivates teams across three countries in two languages and produces exceptional engagement scores.
Have I just described you?
Send me an email and let’s start the conversation - firstname.lastname@example.org