Business Intelligence Manager - O2E Brands

O2E Brands is seeking a Business Intelligence Manager to lead a talented team and partner with business leaders by providing accurate and timely information and data analysis to give insights to drive our business forward.

What people say about you:
I love helping business leaders make sense of data and information to support them in making decisions to drive the business forward. I have a passion for data and information and want to lead and educate others about the power of business intelligence! Along with my strong business acumen and communication skills, I am also a strong data architect and work well with technical teams. I am passionate about leading and growing other data and analytics professionals and I’m always keen to share my  knowledge and experience to enable and empower others. I want to help shape the strategy for business intelligence in a fast-paced and growing organization!

Who we are:
With our three uniquely branded home service franchises - 1-800-GOT-JUNK?, WOW 1 DAY PAINTING, and Shack Shine - we make the ordinary businesses of junk removal, painting, and house detailing exceptional by being leaders in customer experience and innovation. It’s all in our name: O2E = Ordinary 2 Exceptional!

And it’s not just our brands that are exceptional, our team is too! We foster a culture people want to be a part of. We strive to make work rewarding and fun. We’ve been continuously recognized as one of Canada’s top employers and one of the country’s most admired cultures.

A day in the life:

  • Lead and drive discussions and decisions around business intelligence tools, reports and solutions
  • Responsible for the architecture and governance of our data and information, as well as implementation of Business Intelligence 'best practices'
  • Work closely with the EVP, Customer and Strategy to build out a BI competency model for the organization, with a view of increasing the organization’s competency and maturity related to analytics
  • Implement Tableau across the organization as a primary tool for enabling decision makers to access and understand business intelligence
  • Deliver a “One Version of the Truth” approach to all data
  • Create and deliver relevant reports and information to our Leadership team to help optimize business decisions
  • Lead a data governance council to drive data continuity, integrity and alignment
  • Manage, maintain, refine and evolve the data dictionary to ensure consistent metric definitions
  • Manage, maintain, refine and evolve data monitoring systems to ensure system stability and business continuity
  • Identify opportunities to improve data management capabilities across groups, through data profiling and mapping data flows
  • Cross-functionally collaborate to identify data needs to develop a broader data strategy in support of current and future programs
  • Development and refinement of ongoing reports and dashboards
  • Mentor, manage and lead data and reporting analysts
  • Lead training and education efforts related to business intelligence on behalf of the organization

What you bring to the table:

  • Hands-on experience in a business insights and/or business intelligence role, ideally with Salesforce experience
  • Experience with SQL, R, Python, PHP, business intelligence tools such as Tableau (preferably), Power BI, BusinessObjects, Cognos, or similar
  • Demonstrated data architect and modelling experience
  • Experience working in a fast-paced and entrepreneurial environment while creating a structured environment for your team
  • Comfortable managing efforts in data warehouses and/or developing large scale reporting solutions
  • Proven experience leading a team of analysts and/or data engineers
  • Experience managing communications and deliverables with multiple stakeholders at various levels throughout an organization
  • Deep knowledge on BI architectural elements such as ETL, Warehousing, Visualization
  • Strong project management skills, including the ability to take initiative, multi-task, prioritize and manage multiple projects simultaneously
  • Strong business acumen
Is this the role you've been seeking to take your career to the next level? Send me a resume and let's talk about it!
Business Intelligence Manager - O2E Brands