Field Operations Manager - 1-800-GOT-JUNK? - Eastern USA

The Opportunity
1-800-GOT-JUNK? is an international, $200+ million, junk removal franchise dedicated to helping people de-clutter and reclaim their space. We service over 200 million people with more than 170 locations throughout three countries. We are an award winning company who has been recognized by several magazines and institutions including Great Place to Work and  Top 10 Most Admired Cultures.
We are looking for a Field Operations Manager to work with our Franchise Partners to ensure operational excellence and drive overall top line revenue growth. This position is based out Chicago. The position will be required to travel approximately 50% of the time across North America.

What people say about you
I’m a natural leader and coach who is highly organized, results driven and a prioritizing machine. I have a passion for business and know what it takes to develop a business from the ground up and make it a success. I am looking to be part of a team with a vision to take the road less travelled and to create something greater together than anyone of us could create alone.

What you'll do

  • Accountable for driving overall top line revenue growth for the organization with an assigned portfolio
  • Build long-term relationships with Franchise Partners and identify business growth opportunities
  • Conduct regular field visits to each Franchise Partner
  • Train and coach Franchise Partners and their team members on all aspects of running the daily operations of the franchise.
  • Provide guidance to Franchise Partners to ensure actions and solutions meet customer needs, company brand targets, pricing guidelines, national account agreements and profitability recommendations
  • Oversee market strategy, programs and promotions in support of departmental objectives
  • Provide full financial analysis for franchise businesses including P&L and Balance Sheet review and cash flow analysis
  • Assist with delivering regional and local training events

What you'll bring to the table

  • 5 – 10 years of Operations / Business Development experience, with experience in industries such as home service, franchise based business an asset
  • Strong entrepreneurial background and franchise systems operations experience
  • Must demonstrate a high level of business acumen, including Business planning, forecasting and analysis skills
  • Proven leadership abilities leading and/or partnering with multiple stakeholders
  • Strong ability to achieve goals through direct and indirect influence and collaboration
  • Independent and self-motivated
  • Ability to travel approximately 50% of the time including travel to the US and Canada
  • The mindset of a Coach, a Thinker and a Doer with a high level of adaptability
  • High level growth coaching aptitude with ability to reverse complacency and plan strategically
  • Strong administrative and people skills including business planning and analysis, clear and concise communication skills

Is this the role you've been waiting for?
Tell us why you are awesome by submitting your resume and cover letter!
Field Operations Manager - 1-800-GOT-JUNK? - Eastern USA